Privacy Policy

Loop Music Privacy Policy

Welcome to Loop Music! Please read this Privacy Policy carefully before accessing or using the Loop Music Platform, which includes our website, mobile applications, and services. This Policy explains how we collect, use, disclose, and protect your information and outlines your rights as a user.

By using our platform, you agree to the practices outlined in this Privacy Policy.


Who We Are

Loop Music is a London-based platform designed to support independent music artists, producers, songwriters, and other creative professionals by providing collaboration, networking, and career development tools.

Our website address is: https://loopmusic.co.


What Information Do We Collect?

We collect two types of information from users:

  1. Non-personal Information:
    Unidentified and non-identifiable information pertaining to users, such as aggregated usage information and technical data (e.g., browser type, operating system, language preference). This data helps us enhance the functionality of our platform and services.
  2. Personal Information:
    Information that can identify you personally, such as your name, email address, phone number, and location. This data is collected when you voluntarily provide it through actions like registering on the platform, making a booking, or engaging with our services.

Comments and Media

When visitors leave comments on the site, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to help with spam detection.

If you upload images, be aware that visitors can download and extract any embedded location data (EXIF GPS) from those images.


Cookies

We use cookies and other tracking technologies to improve user experience and analyze site usage. You can control cookies via your browser settings.

  • Session Cookies: Temporary and deleted when the browser is closed.
  • Persistent Cookies: Stored on your device for a set period and not deleted after the session ends.
  • Third-Party Cookies: Set by external services like analytics platforms.

If you leave a comment on our site, you may opt-in to saving your name, email, and website in cookies for convenience on future comments.

For login users, we store login cookies, which last two days. If you select “Remember Me,” login information will persist for two weeks.


Embedded Content from Other Websites

Our articles may include embedded content (e.g., videos, images). Embedded content behaves just as if you visited the original site, which may collect data about you, use cookies, and monitor your interaction with that content.


How Do We Use Your Information?

We use the information collected for the following purposes:

  • To communicate with you and provide technical information.
  • To inform you about updates to our services.
  • For marketing and promotional purposes.
  • To enhance the security of the platform.
  • To provide personalized services and targeted advertisements.

We do not rent, sell, or share your information with third parties, except for providing services or complying with legal obligations.


Who We Share Your Data With

We may share your personal information with trusted third-party service providers who assist us in:

  • Hosting and operating our platform.
  • Processing payments.
  • Managing customer service issues.
  • Providing marketing and promotional content.

Visitor comments may be checked through an automated spam detection service.


How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. For users that register on our website, we store the personal information provided in their user profile, which can be edited or deleted at any time.


What Rights You Have Over Your Data

You may request to:

  • Access the personal information we hold about you.
  • Correct inaccurate personal information.
  • Delete your personal information (except when required by law).
  • Receive a copy of your personal information in a machine-readable format.

Transfer of Data Outside the EEA

Some data recipients may be located outside the European Economic Area (EEA). In such cases, we will only transfer your data to countries approved by the European Commission or use legal agreements ensuring an adequate level of data protection.


Advertisements

We may use third-party advertising technologies to serve ads based on your use of the platform. You can opt out of personalized advertising through external services like the Network Advertising Initiative (NAI) and the Digital Advertising Alliance (DAA).


Marketing

We may use your information to send you promotional materials about our services. You can opt out of marketing communications at any time by following the unsubscribe link in our emails.


Minors

Our platform is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If a parent or guardian becomes aware of a child providing personal information without their consent, they should contact us immediately.


How Do We Safeguard Your Information?

We take great care to implement industry-standard security measures to protect your information from unauthorized access. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.


Changes to This Privacy Policy

We reserve the right to amend or update this Privacy Policy at any time. Material changes will take effect immediately upon being posted on the website. By continuing to use the platform, you agree to be bound by the updated terms.


How to Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact our Data Protection Officer:

  • Name: Mo
  • Email: loop@loopmusic.co

Last modified: 13th September 2024